Please note that we provide support only through our support page/email found here.
We as an organization will never ask you for your credit card details or OTP or password of your credit/debit card. Please do not provide them to anyone under any circumstances.
We accept UPI and cards with Mastercard, Visa, or Rupay symbols.
Sasang Lumang guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information.
If the UPI/card transaction is approved, the amount will be captured immediately and you will receive an order confirmation in your email.
If the UPI/card transaction is not approved your order will be cancelled. Please contact your bank or card provider if you have any questions about this.
By using the Online Store, you agree to indemnify and hold harmless Sasang Lumang, its parent company, and their respective shareholders, directors, and employees, against any losses, liabilities, damages, costs, expenses, claims, demands, or actions, including reasonable attorneys' fees. This applies to claims arising from including but not limited to:
- Failed Transactions
- Incorrect Payments
- Fraudulent Transaction